How Does An Appointee Manage Universal Credit Payments?


An appointee will need to be provided with the online login details for the claimants universal credit journal (online account) from the DWP. The appointee is then responsible for keeping the DWP up to date with the claimants financial situation and to communicate any changes in their circumstances.

The Money Carer Foundation is currently assisting the DWP and thier IT department to help them to develop a better process for corporate appointees to manage a claimants universal credit responsibilities.