The Money Carer Foundation currently has two exciting openings in our Client Support Team.
Our Client Support Managers support a portfolio of clients with their daily money management needs and are the frontline in providing the vulnerable people that we support with financial, pratical, and often, emotional support. Our clients are from all different walks of life and this role requires suberb communication skills, an empathetic nature but also a pragmatic and can do approach to resolving everyday bill payment and money management matters.
Lots of our clients are unable to communicate effectively with their Client Support Manager so it is essential that strong relationships are built and maintained with the other people in their lives that provide care and support for them. These could be carers, key workers, social workers, family members and healthcare professionals for example.
We are a busy, diverse and dynamic team so the ability to embrace change and new challenges in a fast moving environment is essential. Previous experience in social work, care, legal services or finance/accounting is preferential however as the nature of our work is so diverse it is the individual and what they can bring to the team that is most important.
If you feel you have a common sense approach to getting things done, genuinally care about supporting vulnerable people and have a pleasant character with a great sense of humour then please send your CV and covering letter to email@example.com explaining why you feel that you have the skills and personality to join us.
Salary: £17,000 per annum.
Completing a full benefit review for each MCF client in order to maximise their income. The role also includeds making new applications for DWP benefits and appealing benefit decisions in some cases.
Completing financial assessments with local authorities to ensure that the correct receipt of Housing Benefit, Council Tax, Care contribution funding and direct payments are in place. Appealing decisions and requesting backdated payments when appropriate.
Welfare Benefits Managers are responsible for ensuring the DWP and local authorities are informed when there is a change in circumstances or capital that may affect benefit entitlement.
Providing practical support, information and advice on welfare and housing benefits to clients and their family members, as well as professionals such as social workers, support workers and care providers. Efficient and quick responses to shifting priorities and requirements in order to meet strict time lines laid out by DWP.
Day to day tasks will be varied however will revolve around delivering the responsibilities necessary to support vulnerable adults in receipt of welfare benefits in line with the guidelines provided by the DWP.
You must be able to demonstrate knowledge of housing and welfare benefits, possess excellent verbal and written skills and have the ability to prioritise your workload. Good negotiating skills and a well organised approach to dealing with demanding workloads.
Whilst an experienced individual with existing welfare benefits experience is of interest we are equally attracted to interviewing highly motivated, hardworking individuals that would like to join a social enterprise that is both the market and thought leader in the area of daily money management.
Role - Full Time
Salary - £20,000
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